Privacy Policy – un77 Casino

1. Introduction

This Privacy Policy ("Policy") describes how un77 Casino ("un77," "we," "us," or "our"), the operator of the online gaming platform at un77.one, collects, uses, stores, and discloses personal information about individuals ("you," "Player," or "User") who access or use the un77 platform.

un77 is committed to protecting the privacy and security of all personal data entrusted to us by our players. This Policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC").

By registering an account on un77.one, making a deposit, or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the un77 platform.

This Policy should be read together with our Terms and Conditions and our Responsible Gaming Policy.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, un77 Casino is the personal information controller responsible for the personal data collected through the un77.one platform.

un77 has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and with applicable data privacy laws. Contact details for the DPO are provided in Section 14 of this Policy.

3. Personal Data We Collect

un77 collects personal data through several channels: directly from you when you register or use the platform, automatically through your use of the platform, and from third parties where permitted by law. The categories of personal data we collect are described below.

3.1 Registration and Account Data

When you create an un77 account, we collect:

• Full legal name
• Date of birth (for age verification — you must be 21 or older)
• Mobile number
• Email address
• Username and encrypted password
• Residential address (city/province level, e.g., Manila, Cebu, Davao, Quezon City, Makati)

3.2 Identity Verification (KYC) Data

To comply with Philippine anti-money laundering regulations and PAGCOR requirements, we collect:

• Copies of government-issued photo ID (e.g., Philippine passport, SSS ID, PhilHealth ID, UMID, driver's license)
• Proof of address documents where required
• Selfie or liveness verification images for identity matching

3.3 Financial Transaction Data

• Deposit and withdrawal amounts and timestamps
• Payment method identifiers (e.g., GCash mobile number, Maya account reference, bank account name — never full account numbers)
• Transaction history and account balance records

3.4 Gaming Activity Data

• Game sessions, wager amounts, game outcomes, and win/loss records
• Bonus usage and wagering requirement progress
• Responsible gaming tool settings (deposit limits, self-exclusion status)

3.5 Technical and Device Data

• IP address and approximate geolocation (country/region level)
• Device type, operating system, and browser type
• Session timestamps and platform interaction logs
• Cookie identifiers (see Section 9)

3.6 Communications Data

• Records of customer support interactions (live chat transcripts, email correspondence)
• Feedback and survey responses you voluntarily submit

4. How We Use Your Personal Data

un77 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your un77 account, including processing deposits and withdrawals, managing bonuses, and providing customer support.
• Identity Verification: To verify your identity and age (21+) in compliance with Philippine gaming regulations and anti-money laundering requirements.
• Regulatory Compliance: To fulfill our obligations under Philippine law, including reporting requirements under the Anti-Money Laundering Act (AMLA) and PAGCOR regulations.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other illegal conduct on the platform.
• Responsible Gaming: To monitor gaming patterns and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Platform Improvement: To analyze usage patterns, troubleshoot technical issues, and improve the performance, security, and features of the un77 platform.
• Communications: To send you account-related notifications (e.g., deposit confirmations, withdrawal updates, security alerts) and, where you have opted in, promotional communications about un77 offers and new games.
• Legal Proceedings: To establish, exercise, or defend legal claims in the event of a dispute.

un77 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, un77 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and un77 (i.e., to operate your account, process transactions, and deliver gaming services).
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including AMLA, PAGCOR regulations, and NPC requirements.
• Legitimate Interests: Processing is necessary for un77's legitimate interests in fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights and freedoms.
• Consent: For optional processing activities such as marketing communications, un77 relies on your freely given, specific, and informed consent. You may withdraw consent at any time by updating your communication preferences in your account settings.

6. Data Sharing and Disclosure

un77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, Maya, and partner banks receive the minimum data necessary to process your deposit or withdrawal transactions. These providers are bound by their own privacy policies and applicable Philippine financial regulations.
• Identity Verification Providers: Third-party KYC service providers assist un77 in verifying the authenticity of identity documents. These providers process data under strict data processing agreements.
• Game Software Providers: Licensed game studios that supply games to the un77 platform may receive anonymized or pseudonymized session data for game performance and integrity purposes.
• Regulatory Authorities: un77 may be required to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other Philippine government agencies pursuant to a lawful order, subpoena, or regulatory requirement.
• Law Enforcement: In cases of suspected fraud, money laundering, or other criminal activity, un77 may disclose personal data to the Philippine National Police (PNP), the National Bureau of Investigation (NBI), or other competent authorities.
• Professional Advisors: Lawyers, auditors, and accountants engaged by un77 may access personal data to the extent necessary to provide their professional services, subject to confidentiality obligations.

Any third party that receives personal data from un77 is required to handle it in accordance with applicable Philippine data privacy laws and is prohibited from using it for any purpose other than the specific purpose for which it was shared.

7. Data Retention

un77 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account and KYC Data: Retained for a minimum of five (5) years from the date of account closure, in compliance with AMLA record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine financial regulations.
• Gaming Activity Logs: Retained for three (3) years from the date of each session, for dispute resolution and regulatory audit purposes.
• Customer Support Records: Retained for two (2) years from the date of the last interaction, unless a longer period is required for an ongoing dispute or legal proceeding.
• Marketing Consent Records: Retained for the duration of your account and for one (1) year following account closure or withdrawal of consent, whichever is later.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with un77's data disposal procedures. Anonymized data that can no longer be linked to an identifiable individual may be retained indefinitely for statistical and analytical purposes.

8. Security Measures

un77 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption in Transit: All data transmitted between your device and the un77 platform is encrypted using TLS 1.2 or higher (256-bit SSL). This applies to all pages, including login, deposit, and account management screens.
• Encryption at Rest: Sensitive personal data stored on un77 servers, including KYC documents and financial records, is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted to un77 personnel and authorized third parties who have a legitimate need to access it. Role-based access controls and multi-factor authentication are enforced for all internal systems.
• Password Security: Player passwords are stored as salted cryptographic hashes. un77 never stores passwords in plain text and will never ask you for your password via chat, email, or phone.
• Intrusion Detection: un77 operates continuous network monitoring and intrusion detection systems to identify and respond to potential security threats in real time.
• Regular Security Audits: The un77 platform undergoes regular independent security assessments and penetration testing to identify and remediate vulnerabilities.

While un77 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your un77 login credentials and for notifying us immediately if you suspect unauthorized access to your account.

9. Cookies and Tracking Technologies

un77 uses cookies and similar technologies on the un77.one platform. A cookie is a small text file placed on your device by a website to enable certain functionality and to collect information about your use of the site.

un77 uses the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They manage your login session, maintain your account security, and enable core platform features. These cookies cannot be disabled without impairing platform functionality.
• Performance and Analytics Cookies: These cookies collect anonymized information about how players use the platform — such as which pages are visited most frequently and whether error messages are encountered — to help us improve platform performance. No personally identifiable information is collected by these cookies.
• Functional Cookies: These cookies remember your preferences (such as language settings and responsible gaming tool configurations) to provide a more personalized experience.

un77 does not use third-party advertising cookies, cross-site tracking pixels, or social media tracking technologies on the platform. You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will affect your ability to log in and use the platform.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by un77:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and shared. This Privacy Policy fulfills that obligation.
• Right of Access: You have the right to request a copy of the personal data un77 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update basic account information directly through your account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to un77's legal obligations to retain certain records under Philippine law.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to un77's overriding legitimate grounds.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Lodge a Complaint: If you believe that un77 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 14. un77 will respond to all verified data privacy requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

11. Children's Privacy and Age Restriction

The un77 platform is strictly intended for individuals who are at least twenty-one (21) years of age, in compliance with Philippine gaming regulations. un77 does not knowingly collect personal data from individuals under the age of 21.

Age verification is conducted during the registration process and as part of KYC procedures. If un77 discovers that personal data has been collected from an individual who is under 21 years of age, that account will be immediately suspended, all associated funds will be handled in accordance with applicable regulations, and the personal data will be deleted as soon as practicable.

If you are a parent or guardian and believe that a minor has registered on the un77 platform, please contact our support team immediately so that we can take appropriate action.

12. Third-Party Links

The un77 platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies solely to the un77.one platform and does not cover the privacy practices of any third-party websites. un77 is not responsible for the content or privacy practices of external sites.

We encourage you to review the privacy policies of any third-party services you access in connection with your use of the un77 platform, particularly those of your chosen payment provider (e.g., GCash, Maya, or your bank).

13. Changes to This Privacy Policy

un77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When material changes are made, un77 will notify registered players via email or in-platform notification at least seven (7) days before the changes take effect, where practicable.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. Your continued use of the un77 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Policy periodically to stay informed about how un77 protects your personal data.

14. Contact Us and Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by un77, please contact our Data Protection Officer:

For general account support, our customer service team is available 24/7 via live chat within the platform after login. You may also reach general support at: [email protected]

To file a complaint with the Philippine National Privacy Commission, visit the NPC's official channels. un77 will cooperate fully with any NPC investigation into our data processing practices.